Please note that in order to use our apps and websites, you authorize MAPS Financial to transfer your personal information across national borders and to other countries where MAPS Financial and its partners operate, including the United States. The privacy protections and rights of authorities to access your information in these countries may not be equivalent to those in your country. We will only transfer your personal information to these countries where permitted to do so by law and we will take steps intended to ensure that your personal information continues to receive appropriate protections.
If the content or information that you store on MAPS Financial websites contains personal information of other individuals, you must be legally permitted to share the personal information with MAPS Financial.
» MAPS Financial websites; which includes MAPS Financial web-based services;
» Desktop and mobile apps (both referred to as "apps") that include a reference to this policy; and
» MAPS Financial’s marketing, sales, and advertising practices.
WHAT INFORMATION DOES MAPS FINANCIAL COLLECTS?
MAPS Financial account registration, purchase and customer support
When you register to purchase a MAPS Financial app or service, create an MAPS Financial account, or contact us for support or other offerings, MAPS Financial collects information that identifies you. This may include, but not limited to:
Company Representative Name;
» Company Representative Business email address;
» Company Representative Department and Position
» Company Name;
» Company Registration Number;
» Telephone Number;
» Company Address;
» IP Address;
» Payment/billing information (where an app or website is 'paid for');
» Types of apps and websites of interest; and
» Content of customer support communications.
To help keep our databases current and to provide you the most relevant content and experiences, we may combine information provided by you with information from third party sources, in accordance with applicable law.
MAPS Financial apps and websites
We collect information about how you use our apps and websites. Depending on the app or website, this information may be anonymous or it may be associated with you. It includes, but not limited to:
» IP address;
» Type of browser and device;
» Webpage that led you to an MAPS Financial website;
» Search terms entered into a search engine which lead you to an MAPS Financial website;
» Use and navigation of websites and apps (collected through cookies and similar technologies, or by MAPS Financial servers when you are logged in to the app or website);
» Analysis of your content (e.g., activity logs, and direct feedback from you) which is sent or received using an online feature of a MAPS Financial website, or which is stored on MAPS Financial servers.
MAPS Financial Customer Contact
We may request your email address or other information needed to contact you online or off-line. This information may reveal who you are or link to you personally. We use it to complete the online or off-line activity you requested. In addition, if you contact us by email through the MAPS Financial Website, we may keep a record of your contact information and correspondence. That contact information is very important to create a two hands communication. If we don’t receive the basic contact information from you, we probably don’t have a way to contact you, inform you, and/or considering any request from you.
MAPS Financial e-mails
We allow all users to opt out at any time from receiving e-mail messages from MAPS Financial. E-mails we send you may include a technology (called a web beacon) that tells MAPS Financial whether you have received or opened the email, or clicked a link in the email. If you do not want us to collect this information, you must opt out of receiving MAPS Financial marketing emails.
MAPS Financial online advertising, buttons, tools, and content from other companies
- Which ads are displayed;
- Which ads are clicked on; and
- Where the ad was displayed.
Also, in order to better serve our clients and potential clients, we may have implemented Google Analytics features based on Display Advertising such as Google Analytics Demographics and Interest Reporting. Regarding Google Analytics Demographics and Interest Reporting, we may use data from Google's Interest-based advertising or 3rd-party audience data (such as age, gender and interests) with Google Analytics primarily to improve our marketing campaigns and website content. Visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads using the Ad Settings tool. As an added privacy measure, you can use Google Analytics opt-out browser add-on. We will not facilitate the merging of personally-identifiable information with non-personally identifiable information previously collected from Display Advertising features that is based on the DoubleClick cookie unless we have robust notice of, and your prior affirmative (i.e., opt-in) consent to, that merger. We may collect interactive data either.
We reserve the right to use your email address and any other personally identifiable information that you provide to us to respond to you and to send you marketing materials for our own products and services. (We will not share your information with outside parties who wish to market other products and services to you).
HOW DOES MAPS FINANCIAL USE THE INFORMATION COLLECTED
MAPS Financial uses the information we collect about you for the following purposes, but not limited to:
» To fulfill a contract, or take steps linked to a contract: this is relevant where you register to use an MAPS Financial app or website (whether paid, or as a free trial). This includes:
- Providing you with the MAPS Financial websites and apps for which you have registered, and any other services or products that you have requested;
- Verifying your identity;
- Taking payments;
- Sending you necessary communications (for example, related to payments or expiration of your subscription); and
- Providing customer service or support.
» As required by MAPS Financial to conduct our business and pursue our legitimate interests, in particular. This information may be disclosed only to our staff and to our immediate agents:
- Providing you with the MAPS Financial websites and apps for which you have registered and any other products and services you have requested;
- Analyzing your use and measuring effectiveness of our websites and apps to better understand how they are being used so we can improve them, engage and retain users;
- Sending you information about MAPS Financial products and services, special offers and similar information;
- Analyzing your use of our websites and apps, and interaction with our communications, to tailor and customize the website or app, and marketing communications;
- Using automated systems to analyze your content using techniques such as machine learning in order to improve our services and the user experience (where your consent is not required);
- Diagnosing problems in our apps and websites;
- Conducting surveys and market research about our customers, their interests, the effectiveness of our marketing campaigns, and customer satisfaction (unless we need consent to undertake such surveys, in which case we will only do this with your permission);
- Investigating and responding to any comments or complaints that you may send us;
- Checking the validity of the sort code, account number and card number you submit if you use a credit or debit card for payment, in order to prevent fraud (we use third parties for this); and
- In connection with legal claims, compliance, regulatory and investigative purposes as necessary (including disclosure of information in connection with legal process or litigation).
» Where you give MAPS Financial your consent or otherwise consistent with your choices:
- Sending you information about MAPS Financial products and services, special offers and similar information;
- Placing cookies and using similar technologies on our websites, on our apps and in email communications, in accordance with our Cookies Policy and the information provided to you when those technologies are used;
- Accessing information stored on your device relating to your use of, and engagement with, websites and apps;
- Using automated systems to analyze your content using techniques such as machine learning in order to improve our services and the user experience (where your consent is required);
- On other occasions where we ask you for consent, we will use the information for the purposes, which we explain at that time.
» For legal reasons:
- Responding to requests by government or law enforcement authorities conducting an investigation.
- To detect, prevent, or otherwise address fraud, security or technical issues and software piracy (e.g., to confirm that software is genuine and properly licensed), helping to protect you as well as MAPS Financial.
USE AND DISCLOSURE OF YOUR INFORMATION
Generally, we will not disclose the personally identifiable information that we collect through your use of the MAPS Financial Website to unaffiliated third parties. We reserve the right, however, to provide such information to our employees, contractors, agents, and designees to the extent necessary to enable them to perform certain services for us, including security, professional advisory, banking, shopping cart, payment processing or technology services. These parties may be required to handle your personal information and if they do, they must safeguard this information and only use it for the purposes it was supplied, although we are not responsible for ensuring this. We may disclose your information if necessary to protect our legal rights or if the information relates to actual or threatened harmful conduct. Disclosure may be required by law or if we receive legal process.
CONDITIONS WHERE MAPS FINANCIAL SHARE YOUR PERSONAL INFORMATION
Sharing with other Data Controllers
We will share your personal information within the MAPS Financial companies for the purposes identified. The types of third parties your information may be shared with include, our resellers and other sales and advertising partners, research organizations, advertisers, ad agencies, advertising networks and platforms, information service providers, publishers, and non-profit organizations (with your consent, if required).
We will share personal information with companies, organizations or individuals outside of MAPS Financial if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to detect, prevent, or otherwise address fraud, security or technical issues, as well as to protect against harm to the rights, property or safety of MAPS Financial, our users, or the public as required or permitted by law.
Sharing with Data Processors
We will also share your personal information with companies that help us to run our business by processing personal information on behalf of MAPS Financial for the purposes identified above. Such companies include providers of customer support services, payment processing services, fraud monitoring and prevention, email, social media, and other marketing platforms and service providers, and hosting services.
Other Information Sharing
MAPS Financial may also share your personal information:
» When you agree to the sharing;
» When we are required to provide information in response to a subpoena, court order, or other applicable law or legal process;
» When we have a good faith belief that the disclosure is necessary to prevent or respond to fraud, defend our apps or websites against attacks, or protect the property and safety of MAPS Financial, our customers and users, or the public;
» If we merge with or are acquired by another company, sell an MAPS Financial website, app, or business unit, or if all or a substantial portion of our assets are acquired by another company, your information will likely be disclosed to our advisers and any prospective purchaser's advisers and will be one of the assets that is transferred to the new owner.
We may share or publish aggregate information that doesn’t specifically identify you, such as statistical information about visitors to our websites.
PERSONAL INFORMATION DISPLAYED ON MAPS FINANCIAL'S WEBSITES OR APPLICATIONS
There are several places within MAPS Financial’s websites and apps that allow you to post comments, upload pictures, or submit content for others to see. Sometimes you can limit who can see what you share, but there are some places where what you share can be seen by the general public or other users of the app or website. Please be careful when you share your personal information. Do not share anything you wouldn’t want publicly known unless you are sure you are posting it within an app or website that allows you to control who sees what you post. Please note that when you post messages on certain user forums on our websites and app, your email address or name and/or profile photo may be included and displayed with your message.
To remove content you have shared on our websites and apps, please use the same app or website feature you used to share the content. If another user invites you to participate in shared viewing, editing, or commenting of content, you may be able to delete your contributions, but usually the user who invited you has full control.
PROTECTING AND SECURING YOUR INFORMATION
We understand that the security of your personal information is important. MAPS Financial takes special care in safeguarding your personal information. We treat the information you provide us through www.mapsfinancial.com with the same professional confidentiality our clients have come to appreciate over the years. We store certain kinds of data in encrypted form and provide reasonable administrative, technical, physical security controls and also establish and maintain reasonable practices to protect the confidentiality, security and integrity of your personal information stored on our system. However, despite our efforts, no security controls are 100% effective and MAPS Financial cannot ensure or warrant the security of your personal information. We believe the measures implemented by our sites reduce the likelihood of security problems to a level appropriate to the type of data involved.
STORING YOUR PERSONAL INFORMATION
Your personal information and files are stored on MAPS Financial’s servers and the servers of companies we hire to provide services to us.
RIGHTS THAT YOU HAVE IN RESPECT OF YOUR PERSONAL INFORMATION AND HOW CAN YOU EXERCISE THESE RIGHTS
Under the law of some countries, you may have the right to ask us for a copy of your personal information; to correct, delete or restrict (stop any active) processing of your personal information; and to obtain the personal information you provide to us for a contract or with your consent in a structured, machine readable format, and to ask us to share (port) this information to another controller.
In addition, you can object to the processing of your personal information in some circumstances (in particular, where we don’t have to process the information to meet a contractual or other legal requirement, or where we are using the information for direct marketing).
These rights may be limited, for example, if fulfilling your request would reveal personal information about another person, or if you ask us to delete information which we are required by law to keep or have compelling legitimate interests in keeping (such as fraud prevention purposes).
To exercise any of these rights (including deactivating your MAPS Financial account), you can get in touch with us using the details set out below. Additionally, many of our websites and apps allow you to edit your personal information by accessing the "my account," "my profile," or a similar feature of the app or website you are using. Likewise, you can delete files or photos you have stored in our websites and apps by logging in and using the deletion functions that are available.
If you have unresolved concerns, you have the right to report them to an EU or other data protection authority where you live, work or where you believe a potential violation may have occurred.
To register with MAPS Financial, to create an MAPS Financial account, and to use some MAPS Financial websites, apps, products or services, the provision of some information is mandatory: if relevant information is not provided, then we will not be able to administer an MAPS Financial account to you, or provide you with the websites, apps, products or services requested. All other provision of your information is optional. Providing optional information will help us offer you a better experience, such as more personalized or tailored content or offerings.
WITHDRAWING CONSENT OR OTHERWISE OBJECTING TO DIRECT MARKETING
MAPS Financial and companies we hire to help us market our websites and apps on our behalf may use your information to provide you with information and offers related to MAPS Financial.
Wherever we rely on your consent, you will always be able to withdraw that consent, although we may have other legal grounds for processing your information for other purposes, such as those set out above. In some cases, we are able to send you direct marketing without your consent, where we rely on our legitimate interests. You have an absolute right to opt-out of direct marketing, or profiling we carry out for direct marketing, at any time by:
» Clicking the unsubscribe link at the bottom of our marketing emails; or
HOW LONG DOES MAPS FINANCIAL RETAIN YOUR INFORMATION
When you register for an MAPS Financial account, we process and keep most personal information we have about you for as long as you are an active user of our products, services or apps. When you close your account, we begin deleting certain personal information that we no longer have a business reason to retain, such as your hashed password and your payment account data. However, we typically retain personal information related to our contract and business transactions with you for seven years after your last interaction with us.
Where we process personal information for marketing purposes or with your consent, we process the information until you ask us to stop and for a short period after this (to allow us to implement your requests). We also keep a permanent record of the fact that you have asked us not to send you direct marketing or to process your information so that we can respect your request in future.
PRIVACY POLICE CHANGE
CONTACT WITH QUESTIONS AND CONCERNS
If you have a privacy question, concern, or request, please fill out a privacy inquiry form. You can also get in touch with MAPS Financial’s customer service at email@example.com.